{"id":158,"date":"2024-01-10T09:25:17","date_gmt":"2024-01-10T09:25:17","guid":{"rendered":"https:\/\/biotecharticles.com\/en\/?p=158"},"modified":"2024-10-06T05:52:09","modified_gmt":"2024-10-06T05:52:09","slug":"athenahealth-collection-agency","status":"publish","type":"post","link":"https:\/\/biotecharticles.com\/en\/athenahealth-collection-agency\/","title":{"rendered":"Collection Agency Integration for Athenahealth: Get Higher Recovery"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-160 size-full\" src=\"https:\/\/biotecharticles.com\/en\/wp-content\/uploads\/2024\/01\/Athenahealth-Collection-Agency-OIG-1.png\" alt=\"Athenahealth medical collections\" width=\"512\" height=\"261\" srcset=\"https:\/\/biotecharticles.com\/en\/wp-content\/uploads\/2024\/01\/Athenahealth-Collection-Agency-OIG-1.png 512w, https:\/\/biotecharticles.com\/en\/wp-content\/uploads\/2024\/01\/Athenahealth-Collection-Agency-OIG-1-300x153.png 300w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><br \/>\nIntegrating CA-USA collection agency with AthenaHealth&#8217;s platform can streamline the process of managing unpaid medical bills, making it more easy, efficient and effective. With CA-USA&#8217;s participation in the AthenaHealth Marketplace, practices can expect seamless, bi-directional integration. Within your Athenanet\/Athenaone, <strong>you are in complete control of which accounts go for collections<\/strong>. This also allows for <strong>automatic posting<\/strong> of copays and patient balances directly into AthenaNet, reducing the workload on staff. This integration also provides multiple payment options for patients, including self-service payment plans. .<\/p>\n<p>Payments are updated daily, and all information is kept secure. Additionally, this service promises higher recovery rates than traditional collection methods, with<strong> just a 15-minute setup process<\/strong>. Working with our collection process has been made <strong>super easy<\/strong> for Athenahealth users. Take a minute to read our reviews left by doctors posted at the end of this page, taken directly from Athena-marketplace.<\/p>\n<h3><span style=\"color: #800000;\"><strong>Serving 150+ Athena practices nationwide<\/strong><\/span><\/h3>\n<p>CA-USA offers the <strong>lowest collection fees<\/strong> available to athenahealth practices, the <strong>highest recovery rate<\/strong>, no minimum balance, no minimum number of accounts and <strong>no set up fees.<\/strong><\/p>\n<p><span style=\"color: #000000; font-size: 14pt;\"><span style=\"font-size: 12pt;\">Athena Special Fee &#8211; $9.75 per account (Pay as used).<\/span><\/span><\/p>\n<p><span style=\"color: #ff0000; font-size: 12pt;\"><span style=\"font-size: 18pt;\"><span style=\"font-size: 14pt;\"><a href=\"https:\/\/kinumorders.com\/athena\/\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><strong>Click here to Sign-up<\/strong><\/span><\/a> or fill the following form below for a free consultation<\/span>.<\/span>\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-123 size-full\" src=\"https:\/\/biotecharticles.com\/en\/wp-content\/uploads\/2023\/12\/Small-business-bill-recovery.png\" alt=\"\" width=\"759\" height=\"391\" srcset=\"https:\/\/biotecharticles.com\/en\/wp-content\/uploads\/2023\/12\/Small-business-bill-recovery.png 759w, https:\/\/biotecharticles.com\/en\/wp-content\/uploads\/2023\/12\/Small-business-bill-recovery-300x155.png 300w\" sizes=\"auto, (max-width: 759px) 100vw, 759px\" \/><\/p>\n<p><strong>Step 2 <span style=\"text-decoration: underline;\">Fixed Fee<\/span> &#8211; Connect Service<\/strong><\/p>\n<ul>\n<li>Fixed flat fee, client keeps 100% of what is paid.<\/li>\n<li>Up to (5) CA-USA collection demands directing customer\/guarantor to pay the client directly.<\/li>\n<li>Accounts that remain unpaid can be moved over to more intense collections.<\/li>\n<\/ul>\n<p><strong>Step 3 <span style=\"text-decoration: underline;\">Contingency Collections<\/span> Service<\/strong><\/p>\n<ul>\n<li>Contingency fee only on money collected whether paid to CA-USA or client.<\/li>\n<li>CA-USA mails the guarantor\/customer a letter stating CA-USA has legally taken over the account and all communications and payments must be made directly to CA-USA.<\/li>\n<li>CA-USA pays the client their portion monthly of what was collected the previous month.<\/li>\n<li>If the guarantor\/customer pays the client directly, the client owes CA-USA their portion.<\/li>\n<li>CA-USA emails the clients monthly that their Statement is ready to view on the Online Client Portal, which itemizes all payments the previous month and if the payment was made to CA-USA or the client.<\/li>\n<\/ul>\n<h3><span style=\"color: #800000;\">How CA-USA-Athena Integration works<\/span><\/h3>\n<ol>\n<li><strong>Automated Transfer of Delinquent Accounts<\/strong>: AthenaHealth&#8217;s system allows for the automatic transfer of unpaid medical bills to a collection agency. This integration means you won&#8217;t have to re-enter patient information into the collection agency\u2019s portal, simplifying the process significantly. The transfer of accounts can be automated according to your preferences, ensuring that you maintain control over which accounts are sent for collections.<\/li>\n<li><strong>Improved Recovery Rates<\/strong>: By using a collection agency that integrates with AthenaHealth, medical practices can experience higher recovery rates. This is attributed to more efficient collection processes and the use of diplomatic collection approaches, which aim to preserve the doctor-patient relationship while effectively recovering debts.<\/li>\n<li><strong>Streamlined Setup Process<\/strong>: The setup for this integration typically takes about 15 minutes. It involves granting consent for the transfer of accounts from AthenaHealth to the collection agency and establishing your preferred rules for account transfers.<\/li>\n<li><strong>Real-Time Updates and Reporting<\/strong>: Payments and account statuses are updated daily. This ensures that you have the latest information on the collection process, and all transactions are securely posted back to your AthenaHealth account.<\/li>\n<li><strong>Cost-Effectiveness and Flexibility<\/strong>: CA-USA&#8217;s offer responsive and cost-effective collection services with improved collection rates and low complaint rates from patients. Their integration with AthenaHealth allows for easy transfer of past due accounts and offers a range of services including collection letters and calls, with contingency fees for collection calls.<\/li>\n<li><strong>Customization and Control<\/strong>: You can customize the setup to suit your practice\u2019s needs, including deciding when to use collection letters versus more intensive collection calls. The process is designed to fit seamlessly with your existing workflows in AthenaHealth.<\/li>\n<li><strong>Compliance and Security<\/strong>: Our collection service is compliant with relevant regulations like FDCPA, TCPA, GLBA, and HIPAA, ensuring the privacy and security of patient data.<\/li>\n<li><strong>Support for Multiple Languages<\/strong>: Services are available in both English and Spanish, catering to a diverse patient base.<\/li>\n<\/ol>\n<p>For further details on specific collection agencies that integrate with AthenaHealth and their offerings, you may want to visit their respective websites or contact them directly for more personalized information.<\/p>\n<p>&nbsp;<\/p>\n<table style=\"width: 100%; border-collapse: collapse;\">\n<tbody>\n<tr>\n<td style=\"width: 100%;\" colspan=\"2\">\n<h4><span style=\"font-size: 18.6667px; color: #ff6600;\">Contact Us<\/span><\/h4>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 3.13853%;\"><span style=\"color: #800000; font-size: 10pt;\">\u00a0<\/span><\/td>\n<td style=\"width: 96.8615%;\"><span style=\"font-size: 12pt;\"><strong><span style=\"color: #800000;\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f8-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"8\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/posts\/158#wpcf7-f8-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"8\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f8-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Your Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your Email<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your Phone<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"phone\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-phone\" \/><\/span> <\/label>\n<\/p>\n<p><label> Your Message (optional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-message\" \/><\/span> <\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap kc_captcha\" data-name=\"kc_captcha\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"captcha-image\" ><span class=\"cf7ic_instructions\">Please prove you are human by selecting the<span> truck<\/span>.<\/span><label><input aria-label=\"1\" type=\"radio\" name=\"kc_captcha\" value=\"bot\" \/><svg aria-hidden=\"true\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 512\"><path fill=\"currentColor\" d=\"M192 384h192c53 0 96-43 96-96h32a128 128 0 000-256H120c-13 0-24 11-24 24v232c0 53 43 96 96 96zM512 96a64 64 0 010 128h-32V96h32zm48 384H48c-47 0-61-64-36-64h584c25 0 11 64-36 64z\"\/><\/svg><\/label><label><input aria-label=\"2\" type=\"radio\" name=\"kc_captcha\" value=\"bot\" \/><svg aria-hidden=\"true\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\"><path fill=\"currentColor\" d=\"M512 176a176 176 0 01-209 173l-24 27a24 24 0 01-18 8h-37v40c0 13-11 24-24 24h-40v40c0 13-11 24-24 24H24c-13 0-24-11-24-24v-78c0-6 3-13 7-17l162-162a176 176 0 11343-55zm-176-48a48 48 0 1096 0 48 48 0 00-96 0z\"\/><\/svg><\/label><label><input aria-label=\"3\" type=\"radio\" name=\"kc_captcha\" value=\"kc_human\" \/><svg aria-hidden=\"true\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 640 512\"><path fill=\"currentColor\" d=\"M624 352h-16V244c0-13-5-25-14-34L494 110c-9-9-21-14-34-14h-44V48c0-26-21-48-48-48H48C22 0 0 22 0 48v320c0 27 22 48 48 48h16a96 96 0 00192 0h128a96 96 0 00192 0h48c9 0 16-7 16-16v-32c0-9-7-16-16-16zM160 464a48 48 0 110-96 48 48 0 010 96zm320 0a48 48 0 110-96 48 48 0 010 96zm80-208H416V144h44l100 100v12z\"\/><\/svg><\/label>\r\n    <\/span>\r\n    <span style=\"display:none\">\r\n        <input type=\"text\" name=\"kc_honeypot\">\r\n    <\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"9\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/span><\/strong><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><span style=\"color: #008000;\"><strong>CA-USA Reviews:<\/strong><\/span><\/h3>\n<p><strong>160<\/strong>\u00a0Practices are currently using this product across the following Specialties<\/p>\n<ul class=\"pd-specialties\" data-testid=\"specialty-list\">\n<li class=\"\">Family Practice<\/li>\n<li class=\"\">Multi Specialty<\/li>\n<li class=\"\">Obstetrics\/Gynecology<\/li>\n<\/ul>\n<div class=\"pd-average-ratings-reviewers\"><strong><span style=\"color: #ff0000;\">Posted on <span class=\"pd-post-date\">27 August 2021<\/span><\/span><\/strong><\/div>\n<div class=\"fe_c_loader\" aria-busy=\"false\">\n<div class=\"fe_c_loader__content\">\n<div class=\"pd-review-list-wrapper\">\n<div class=\"pd-reviews-list\">\n<div class=\"pd-single-review\">\n<div class=\"pd-review-info\">\n<div data-testid=\"own-review\">\n<div class=\"pd-review-wrapper\">\n<div class=\"pd-review\"><em>Extremely happy with them and how it integrates with Athena. We find the system very easy to use and everything we need on the dashboard. Our debt collection rate has increased significantly since getting onboard. Our rep Chris keeps us abreast of information we need and is always there to lend a hand.<\/em><\/div>\n<div class=\"pd-reviewlength-toggle\">\n<hr \/>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"pd-reviewer-info\">\n<div class=\"pd-reviewer-practice-info\"><strong style=\"color: #ff0000;\"><span class=\"pd-review-post-date\">Posted on <span class=\"pd-post-date\">26 April 2021<\/span><\/span><\/strong><\/div>\n<div><\/div>\n<\/div>\n<\/div>\n<div class=\"pd-single-review\">\n<div class=\"pd-review-info\">\n<div data-testid=\"own-review\">\n<div class=\"pd-review-wrapper\">\n<div class=\"pd-review\"><em>Our patient A\/R aging looks so much better! We have had them on board about a year now and it has been very, very helpful! It was quick and easy to set up once we decided to go forward which was nice. Our account rep, Chris, is very responsive whenever questions or concerns arise and it has been wonderful to see payments from cash patients increase.<\/em><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"pd-single-review\">\n<div class=\"pd-review-info\">\n<div data-testid=\"rating-stars\">\n<hr \/>\n<\/div>\n<p><strong><span class=\"pd-review-post-date\"><span style=\"color: #ff0000;\">Posted on <\/span><\/span><span class=\"pd-review-post-date\"><span class=\"pd-post-date\"><span style=\"color: #ff0000;\">6 November 2021<br \/>\n<\/span><\/span><\/span><\/strong><\/p>\n<\/div>\n<\/div>\n<div class=\"pd-single-review\">\n<div class=\"pd-review-info\">\n<p><em><span class=\"pd-review-post-date\">We are very happy with Kimun, customer service is fantastic, and Todd is easily available. We could not be happier with collections, it integrates with Athena, and portal is easy to use.<\/span><\/em><\/p>\n<hr \/>\n<div data-testid=\"own-review\">\n<div class=\"pd-review-wrapper\">\n<div class=\"pd-reviewlength-toggle\"><strong style=\"color: #ff0000;\">Posted on <span class=\"pd-post-date\">10 August 2020<\/span><\/strong><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"pd-single-review\">\n<div class=\"pd-review-info\">\n<div data-testid=\"own-review\">\n<div class=\"pd-review-wrapper\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"pd-single-review\">\n<div class=\"pd-reviewer-info\">\n<div class=\"pd-reviewer-practice-info\">\n<div class=\"pd-clinic-size\"><em><strong>We switched<\/strong>\u00a0from TS* about 8 months ago, and never looked back!!! Better service for less! Super helpful personal account manager, compared to none from TS*, nicer to debtors, collect 50% of debt (which is a lot)! Will explain to you how the Collections industry works and how they utilize it better. We highly recommend!!<\/em><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Integrating CA-USA collection agency with AthenaHealth&#8217;s platform can streamline the process of managing unpaid medical bills, making it more easy, efficient and effective. With CA-USA&#8217;s participation in the AthenaHealth Marketplace, practices can expect seamless, bi-directional integration. Within your Athenanet\/Athenaone, you are in complete control of which accounts go for collections. This also allows for automatic [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[2],"tags":[],"class_list":{"0":"post-158","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-collections","7":"entry"},"_links":{"self":[{"href":"https:\/\/biotecharticles.com\/en\/wp-json\/wp\/v2\/posts\/158","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/biotecharticles.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/biotecharticles.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/biotecharticles.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/biotecharticles.com\/en\/wp-json\/wp\/v2\/comments?post=158"}],"version-history":[{"count":0,"href":"https:\/\/biotecharticles.com\/en\/wp-json\/wp\/v2\/posts\/158\/revisions"}],"wp:attachment":[{"href":"https:\/\/biotecharticles.com\/en\/wp-json\/wp\/v2\/media?parent=158"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/biotecharticles.com\/en\/wp-json\/wp\/v2\/categories?post=158"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/biotecharticles.com\/en\/wp-json\/wp\/v2\/tags?post=158"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}