{"id":839,"date":"2024-07-28T08:03:46","date_gmt":"2024-07-28T08:03:46","guid":{"rendered":"https:\/\/biotecharticles.com\/en\/?p=839"},"modified":"2024-10-06T06:07:58","modified_gmt":"2024-10-06T06:07:58","slug":"good-collections-agency","status":"publish","type":"post","link":"https:\/\/biotecharticles.com\/en\/good-collections-agency\/","title":{"rendered":"How a Collections Agency Drives Results: A Case Study"},"content":{"rendered":"<p>One excellent way to assess a collection agency is by examining its collection results. CA-USA has consistently achieved a superior recovery rate on accounts assigned directly to them, even those where other agencies failed to recover unpaid bills. It&#8217;s not uncommon for clients to close their accounts with previous collection agencies and re-assign them to CA-USA.<\/p>\n<h3><span style=\"color: #800000;\">CASE STUDY<\/span><\/h3>\n<p>A large orthopedic hospital in Illinois, which we&#8217;ll refer to as <strong>MPO Inc<\/strong>. to maintain confidentiality, had over $5 million in outstanding patient bills. Much of this debt was assigned to a large national collection agency that consistently delivered substandard results and provided minimal support for concerns about low recovery rates and patient complaints.<\/p>\n<p>A CA-USA representative reached out to MPO Inc. and explained our services. After a careful analysis of our HIPAA compliance, medical collections experience, and positive reviews, MPO Inc. decided to hire us.<\/p>\n<p>Here are their collection results with CA-USA:<\/p>\n<table style=\"background-color: #f5f0f0;\">\n<tbody>\n<tr>\n<td width=\"601\">This client has 3 client numbers.\u00a0 Details are below for each.<\/p>\n<p><strong>AFTER GETTING INFERIOR RESULTS FROM THEIR <\/strong><strong><span style=\"color: #800000;\">PREVIOUS COLLECTION AGENCY<\/span>, THOSE ACCOUNTS WERE TRANSFERRED TO US<\/strong><\/p>\n<p>Average Age of Accounts \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 1,258 days past due<\/p>\n<p># of Accounts Assigned\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 2,400<\/p>\n<p>$ Assigned\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 $1,250,000<\/p>\n<p>Recovery Rate\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<span style=\"color: #800000;\"><strong> 23%<\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><strong>NORMAL PRACTICE ACCOUNTS<\/strong><\/p>\n<p>Average Age of Accounts \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 692 days past due<\/p>\n<p># of Accounts Assigned\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 6,600<\/p>\n<p>$ Assigned\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 $4,000,000<\/p>\n<p>Recovery Rate\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<strong><span style=\"color: #800000;\">\u00a0 34%<\/span><\/strong><\/p>\n<p><strong>FIRST ROUND OF ACCOUNTS WE HAVE ONLY HAD FOR 45 DAYS (ASSIGNED TO STEP 3)<\/strong><\/p>\n<p>Average Age of Accounts \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 427 days past due<\/p>\n<p># of Accounts Assigned\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 681<\/p>\n<p>$ Assigned\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 $750,000<\/p>\n<p>Recovery Rate\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<span style=\"color: #800000;\"><strong>In the first 45 days we have collected $70,000<\/strong><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<ul>\n<li>23% additional recovery on accounts which were not collected by their previous collection agency.<\/li>\n<li>Normal accounts have so far seen a collection of 34% and continues to go up.<\/li>\n<li>Accounts that were relative newer, $70,000 was collected in first 45 days !!<\/li>\n<\/ul>\n<p>These results are not final, the recovery numbers are continuing to go up everyday as our medical debt collectors continue to work on accounts. Moreover, entire recovery was done in a manner keeping in mind to <strong>protect their reputation<\/strong>.<\/p>\n<p><strong><span style=\"font-size: 14pt;\"><span style=\"color: #800000;\">Discuss your collection requirements with CA-USA?<\/span><span style=\"color: #0000ff;\"> <a style=\"color: #0000ff;\" href=\"https:\/\/biotecharticles.com\/en\/contact-us\/\"><span style=\"text-decoration: underline;\">Contact us<\/span><\/a><\/span><\/span><\/strong><\/p>\n<p>Here are is a brief overview of our services.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-198 size-full\" src=\"https:\/\/biotecharticles.com\/en\/wp-content\/uploads\/2024\/01\/Kinum_system.png\" alt=\"\" width=\"904\" height=\"580\" srcset=\"https:\/\/biotecharticles.com\/en\/wp-content\/uploads\/2024\/01\/Kinum_system.png 904w, https:\/\/biotecharticles.com\/en\/wp-content\/uploads\/2024\/01\/Kinum_system-300x192.png 300w, https:\/\/biotecharticles.com\/en\/wp-content\/uploads\/2024\/01\/Kinum_system-768x493.png 768w\" sizes=\"auto, (max-width: 904px) 100vw, 904px\" \/><\/p>\n<p>CA-USA has over 17 years of experience in medical debt collections, with a management team boasting over 30 years in the industry. <strong>We serve over a thousand healthcare clients nationwide<\/strong>, offering fixed-fee and contingency-fee services in all 50 states and Puerto Rico, including first and third-party collections.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>One excellent way to assess a collection agency is by examining its collection results. CA-USA has consistently achieved a superior recovery rate on accounts assigned directly to them, even those where other agencies failed to recover unpaid bills. It&#8217;s not uncommon for clients to close their accounts with previous collection agencies and re-assign them to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[2],"tags":[],"class_list":{"0":"post-839","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-collections","7":"entry"},"_links":{"self":[{"href":"https:\/\/biotecharticles.com\/en\/wp-json\/wp\/v2\/posts\/839","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/biotecharticles.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/biotecharticles.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/biotecharticles.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/biotecharticles.com\/en\/wp-json\/wp\/v2\/comments?post=839"}],"version-history":[{"count":0,"href":"https:\/\/biotecharticles.com\/en\/wp-json\/wp\/v2\/posts\/839\/revisions"}],"wp:attachment":[{"href":"https:\/\/biotecharticles.com\/en\/wp-json\/wp\/v2\/media?parent=839"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/biotecharticles.com\/en\/wp-json\/wp\/v2\/categories?post=839"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/biotecharticles.com\/en\/wp-json\/wp\/v2\/tags?post=839"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}